Below is a brief description of this vacancy

See below the skills and requirements for the position.

IT Support Engineer

Kuala Lumpur

Kuala Lumpur, Other

Reference: 6624680

We have an exciting opportunity for a IT Support Engineer to join Kuala Lumpur based team. Come and be part of our team responsible for supporting Daifuku Oceania users, systems, hardware and software applications. Your hands-on technical approach will contribute to your success in this customer focused role.

Working Conditions

Hours of work: Full Time, Monday to Friday (In Office)

Travel requirements: Occasional Travel may be required

Key responsibilities

  • Provide day to day IT support for Daifuku Oceania Group employees and customers globally
  • Document and maintain corporate IT policies
  • Provide remote support, action Help Tickets
  • License Reporting
  • Software deployments
  • Manage mobile phones and connections
  • End user stock management for KL, NZ and Australia
  • Assist in identifying alternative solutions for end user licensed programs
  • Exchange Administration - AD, Security Groups, Group Policy, etc
  • Manage shipping for IT staff and site equipment
  • Staff onboarding & offboarding - IT equipment and access


Our ideal candidate should possess minimum degree in Computer Science or equivalent with working experience up to 3 years' in similar IT role.

  • Qualifications & Experience
    • Proven experience providing remote request and incident support along with problem management
    • Azure & O365 experience
  • Knowledge & Skills
    • Excellent verabal communication skills
    • A clear understanding of engineering problems, root cause analysis and potential solutions
    • Good understanding of Microsoft applications & computer system


  • Medical Insurance
  • A Friendly, Supportive, Respectful Team of Innovators
  • Joining a Growth Industry
  • Multiple locations globally and Project Sites
  • Peer to Peer recognition and Rewards Program

About Daifuku Oceania

About Us

Over the last 100 years, Daifuku has pioneered the development of world-class material handling solutions and software, revolutionised operations and redefining how technology shapes and enhances the customer experience across a range of industries worldwide.

As the number one rated Material Handler for nine consecutive years*, our workforce of over 13,000 individuals has led us to achieve our market-leading position. Not only as a manufacturer but as a system integrator, providing precise end-to-end solutions and services to the challenges faced by modern businesses today. Creating automation that inspires.

It's an exciting time to be a part of Daifuku. So, if you're looking for a rewarding career that offers world-class opportunities.

Our Company Values

  • Think Safe - Act Safe - Home Safe.
  • Outstanding service and value to the customer (internal & external).
  • Respect and trust for each other.
  • To look beyond the obvious - creativity, innovation, and continuous improvement.
  • Having fun.

It's an exciting time to be part of Daifuku Oceania. If you're looking to be valued for your expertise and grow your career in a global company offering world-class opportunities, please apply following the Apply Link.

Make Daifuku Your future - Apply now!

Please note we aim to review applications as they are received - therefore encourage you to apply at your earliest opportunity.

Applications Close: 31 Jul 2024